Unit 2 How Businesses and Organisations Work (H/650/4816) Assignment Brief 2026

Unit 2 How Businesses and Organisations Work Assignment Brief

Unit Aim

This unit will provide an overview of key aspects of business. Learners will develop knowledge and understanding of business objectives and structure, customer service, and resource requirements.

Learning Outcomes and Assessment Criteria

1. Understand the objectives of organisations

1.1 Outline, giving examples, the difference between operational, tactical and strategic objectives

1.2 Explain factors influencing choice of objectives in both profit and non-profit making organisations

2. Understand the importance of customers and customer service for organisations

2.1 Explain the importance of customers and customer service to organisations

3. Understand the organisational structures and legal identities of organisations

3.1 Analyse different organisational structures and legal identities of businesses

4. Understand the resources required by organisations

4.1 Analyse the importance of human resources in a named organisation

4.2 Explain the
a) physical resources
b) technological/ digital resources
c) sources of finance required by a named organisation

5. Understand basic financial statements

5.1 Explain the main components of
a) an income statement (profit and loss account)
b) a balance sheet
c) a cash flow statement

5.2 Explain the elements and purpose of budgets

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