BUS405 Assignment Brief
| Qualification | QUALIFI Level 4 Diploma in Business Management 601/6048/2 |
|---|---|
| Unit Code | BUS405 |
| Unit Title | Business Operations |
| Unit Reference | F/507/1587 |
| Credits | 20 |
| TQT | 200 |
| GLH | 80 |
Assignment Aim
This unit aims to enable learners to develop an understanding of the issues relating to the management of activities with a particular focus on problem solving.
The unit provides a basis for understanding how different organisations are structured and controlled, and the importance of business goals and objectives. The workings and operations of the organisation are examined and Learners are required to develop and deliver operational plans.
Learning Outcomes and Assignment Criteria
| Learning Outcomes When awarded credit for this unit, a learner will: | Assessment Criteria Assessment of this learning outcome will require a learner to demonstrate that they can: |
| 1. Examine the importance of business processes in delivering business goals and objectives. | 1.1 Identify and evaluate organisational functions, their main processes and the relationships between the functions. 1.2 Review methods and approaches for mapping organisational processes. |
| 2. Investigate how business goals and objectives affect business operations. | 2.1 Explain the effect of organisation mission, aims and objectives on the structure and culture of an organisation. 2.2 Analyse different approaches to goal setting for organisations. 2.3 Set SMART objectives. |
| 3. Develop and implement plans for an operational area. | 3.1 Develop and introduce plans that support the achievement of organisational goals and objectives. 3.2. Use SMART objectives. 3.3 Monitor and control plans to make sure objectives are achieved. |
Assignment Questions and Scenario
Scenario
Learners may use their own employment context to write an assignment based on assessment tasks. Assessment tasks are learning outcomes of the unit associated with Assessment Criteria. You are required to generate sufficient evidence on assessment criteria to meet learning outcomes of the unit within the rules, regulations and standards to achieve credits of the unit. If you are not in employment, please use the following scenario.
Consider you are working as a Senior Manager of a small-medium sized insurance private limited organisation, which deals with its customers all over the world to sell its motor, home, life, savings and retirement insurance products and services. Your role includes organisational development, strategy development and change management to ensure the overall direction of the company is aligned with the strategic plan. Your interpersonal role includes working with staff and contractors, directing and representing them, monitor their work and communicate with external parties on the behalf of the company as well as efficient and effective decision making to improve the operations of organisations for existing and new products and services, negotiation with suppliers, handle crises, constructing budgets and allocating resources. Due to the change in the market and the increase in the global competition, you are required to write an assignment to bring change to your organisation, products and services by aligning business operations to the overall operational and strategic plan. Therefore, you are asked to write a report to meet learning objectives of following three assessment tasks, where you should identify resources, plan and allocate your organisation working activities, the setting and monitoring of performance measures and quality standards, and then taking appropriate action or making suitable recommendations to solve problems at work and managing the resulting change.
Task 1 (Formative) – 500 words
Write a report for a new colleague about the importance of business processes in delivering your business’s goals and objectives. Your answer must include:
- An outline and evaluation of the functions of the selected organisation and the relationships between these different functions.
- Discuss different methods for mapping organisational processes, and make a judgment about the relative effectiveness of these different methods.
Formatting:
- 400-600 words
- Justified alignment
- Single-spaced
- 12pt Times New Roman font
- Use an appropriate referencing system for footnotes and citations
Task 2 (summative) – 750 words
Write a report on how the goals and objectives of your organisation affect its operations. Your answer must include:
- An explanation of what impact the organisation’s mission, aims and objectives have on the structure and culture of the organisation. (AC 2.1)
- An analysis of different types of goal-setting for different organisations (AC 2.2)
- An outline of potential SMART objectives for the organisation (AC 2.3)
| Learning Outcomes | Assessment Criteria |
|---|---|
| When awarded credit for this unit, a learner will: | Assessment of this learning outcome will require a learner to demonstrate that they can: |
| 2. Investigate how business goals and objectives affect business operations. | 2.1 Explain the effect of organisation mission, aims and objectives on the structure and culture of an organisation. |
| 2.2 Analyse different approaches to goal setting for organisations. | |
| 2.3 Set SMART objectives |
Formatting:
- 700-800 words
- Justified alignment
- Single-spaced
- 12pt Times New Roman font
- Use an appropriate referencing system for formatting and citations
Task 3 (summative) – 750 words
Create a plan to develop and implement changes within an operational area of your organisation.
- Outline plans that support the achievement of the organisational goals and objectives. (AC 3.1)
- Identify and explain how the plan will use appropriate SMART objectives. (AC 3.2)
- Discuss and formulate effective plans to ensure that the SMART objectives are achieved. (AC 3.3)
| Learning Outcomes | Assessment Criteria |
|---|---|
| When awarded credit for this unit, a learner will: | Assessment of this learning outcome will require a learner to demonstrate that they can: |
| 3. Develop and implement plans for an operational area. | 3.1 Develop and introduce plans that support the achievement of organisational goals and objectives. |
| 3.2 Use SMART objectives. | |
| 3.3 Monitor and control plans to make sure objectives are achieved. |
Formatting:
- 700-800 words
- Justified alignment
- Single-spaced
- 12pt Times New Roman font
- Use an appropriate referencing system for formatting and citations
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