Module 2-1 Responses (2 needed)

Review the module resources before taking part in the discussion. Then in your initial discussion post, answer the following questions:

· How do the leaders in your selected company show ethical and moral leadership? Frame your response using the eight elements you researched in Module One.

· What changes would you recommend if your company’s leaders lacked ethical and moral leadership in any of the eight areas?

Reply to at least two classmates outside your own initial post. Discuss similarities and differences between leadership ethics and morals in the company you selected and those of your classmates. Use specific examples to illustrate your points.

Please include 2 scholarly sources in each response, cited using APA formatting.

Use size 12 font, Times New Roman. Minimum 4 paragraphs per each reply.

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Karen Lynch assumed duties as chief executive officer (CEO) at Consumer Value Stores (CVS) and quickly earned recognition for culture leadership (IWN, 2021). Culture serves as a core component of ethics, driving organization’s purpose into reality. Under Lynch, that purpose included delivering vaccines during the worst health pandemic in a century, touching on social, cultural, technological, and geopolitical fronts with her company’s logistics chain. Of all the ways to serve a society suffering terrible illness, logistics hardly comes to mind, but timely delivery of vaccines to communities in demand is one way a company with a purpose can deliver. Inheriting the brand from Larry Merlo, who struggled with getting protective gear to drive-thru testing centers (The Fly, 2020), Lynch continued to work on ways to improve the logistics chain, eventually making comments to the press after a meeting at the White House (Mena Report, 2021). What this shows is that a company with fairly substantial control over the supply and demand of prescription drugs took initiative to improve nationwide health outcomes through work to make tests and drugs available. While there may be political pressures and implications considering the White House investment in the topic, there are also business stakeholders that would likely be weighing the public relations win against the shareholder value of a high-demand and high-profit relationship. Lynch, as CEO, determined that the company’s mission, which includes improving lives, outweighed any business interest. This is ethics incorporated into the core mission of the business.

As for criticism, there’s plenty of room to correct course on US health care. CVS is hardly an advocate for change, and the company may in fact benefit from insurance company behavior that costs customers medicine, money, and time as they navigate bureaucracies designed to reject their claims or change their prescriptions. For CVS to truly live their value system, they’re going to have to choose customers over companies in the contest of health care. This means advocating for lower prices and reducing their own margins, which is a tough case to make in the board room among shareholders and bean counters. 

References

CVS CEO: Lack of protective gear slowing drive-thru testing launch, CNBC says. (2020, March 24).  The Fly.  https://go-gale-com.ezproxy.snhu.edu/ps/i.do?p=ITOF&u=nhc_main&id=GALE%7CA618416996&v=2.1&it=r&sid=ebsco

Karen S. Lynch, CEO of CVS Health, Selected as the Hunt Scanlon “Excellence in Culture” Award Recipient. (2021, November 20).  Investment Weekly News.  https://go-gale-com.ezproxy.snhu.edu/ps/i.do?p=GBIB&u=nhc_main&id=GALE%7CA682390517&v=2.1&it=r&sid=ebsco

United States : CVS Health President and CEO Karen Lynch comments on White House supply chain meeting, improving outlook. (2021, November 30).  Mena Report.  https://go-gale-com.ezproxy.snhu.edu/ps/i.do?p=GBIB&u=nhc_main&id=GALE%7CA684291522&v=2.1&it=r&sid=ebsco

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The CEO of ExxonMobil, Darren W. Woods, has over 30 years of global industry experience. The five core values that Exxon lives by are Integrity, Care, Courage, Excellence, and Resilience. Mr. Woods, during the COVID response, changed gears and understood the company needed to show resilience during this time. He knew that society was under attack by the virus which could have cost the company millions of dollars in revenue. Mr. Wood kept the company’s operation moving forward instead of shutting down like most companies did during this time.

He had employees working and living at refineries, planets, and offshore platforms by providing COVID safeguards to protect each worker in the field. He knew that not keeping the business going would lead to an economic problem for the company. His resilience to keep pushing the company forward, adapting to the crisis, and getting workers to change how they work helped the business stay operational. Keeping the financial books accurate and providing those safeguards for all workers in the field in the office balances the needs of the business to sustain growth for the company worldwide.

· What changes would you recommend if your company’s leaders lacked ethical and moral leadership in any of the eight areas?

Advising those leaders to show compassion and humility to the company’s employees. Too often, leaders only care about the finances and economics of the business instead of how their decision-making can affect the people’s culture. Leaders must understand that the attitude they present represents a culture that flows in the company from the top down. Leaders with a narcissistic mentality seldom show compassion and humility, which can affect people’s work output.

To create an effective company culture, leaders will need to demonstrate patience, humility, resilience, and, above all, compassion. Setting a good standard in these areas will help leaders gain the most important trait from others in the company: trust. Making these small changes will build their ethical and moral respect for others in the company.

Darren Woods discusses future of industry and company with employees. (n.d.). ExxonMobil.  https://corporate.exxonmobil.com/news/news-releases/2020/1021_darren-woods-discusses-future-of-industry-and-company-with-employees

Cortes-Mejia, S., Cortes, A. F., & Herrmann, P. (2022). Sharing Strategic Decisions: CEO Humility, TMT Decentralization, and Ethical Culture.  Journal of Business Ethics,  178(1), 241–260.  https://doi-org.ezproxy.snhu.edu/10.1007/s10551-021-04766-8

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