Case study: A HIV positive patient asks the front desk manager at clinic to email his report to the Urologist. Manager was busy and sent the report to wrong email ID. Later, on checking the email, managers found that he
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Person-Centred Care |
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Within this unit learners will look at the role of person-centred care in interactions with service users. They will also consider other models of care delivery and their strengths and weaknesses in delivering care to meet the needs of different populations of service users. Delivering high quality care is not always easy and learners will examine the potential ethical issues that could arise and how these could be dealt with. Learners will develop an understanding of the difficulties of balancing individual autonomy and minimising potential risk to vulnerable service users. Learners will consider relevant health and social care legislation that impacts on both those delivering care and individuals receiving care. The role of government departments and other agencies in producing legislation and guidance and how this affects local policies, procedures and care delivery will be covered. |
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Learning Outcomes On completion of this assignment learners should: LO1 Understand the professional values and personal attributes needed to work in health and social care. LO2 Understand the ethical issues involved when meeting the care needs of individuals. LO3 Understand the legislation and guidance that govern health and social care practice. |
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Assessment criteria to be assessed in this assignment |
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PASS |
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Task 1 Understand the professional values and attributes of a health and social care worker.
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AC 1.1: Compare and contrast person-centred care with one other model of care delivery. AC 1.2: Discuss how to promote equality and diversity when working with service users. AC 1.3: Define the personal attributes required in health and social care and how they inform practice. AC 1.4: Explain the concept of empathy with links to current theories. |
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Task 2 Explore the ethical issues involved when meeting care needs.
AC 2.1: Define ethics with particular reference to medical ethical principles. AC 2.2: Identify the ethical issue(s) from the case study and discuss how these could be resolved. Case study: A HIV positive patient asks the front desk manager at clinic to email his report to the Urologist. Manager was busy and sent the report to wrong email ID. Later, on checking the email, managers found that he has emailed the report to colleague of patient. In consequences, some of colleagues developed supportive relation and other started to avoid him. |
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Task 3 Understand the policies and legislation that govern health and social care practice.
The above discussion will help you to achieve. AC 3.1: Discuss two pieces of legislation in relation to health and social care and how they impact upon delivery of care. AC 3.2: Analyse the roles of two agencies who provide guidance for safe and effective care delivery in the health and social care sector. |
Guidelines for completion and Submission
Plagiarism and Collusion
In submitting the assignment Learner’s must complete a statement of authenticity confirming that the work submitted for all tasks is their own. The statement should also include the word count. UKPDA recommends the following to check plagiarism/similarity. https://www.grammarly.com/plagiarism-checker
https://www.scanmyessay.com
Learners are required to attach the similarity report in submission slot or email to tutor.
Plagiarism and collusion are treated very seriously. Plagiarism involves presenting work, excerpts, ideas or passages of another author without appropriate referencing and attribution.
Collusion occurs when two or more learners submit work which is so alike in ideas, content, wording and/or structure that the similarity goes beyond what might have been mere coincidence
Referencing
A professional approach to work is expected from all learners. Learners must therefore identify and acknowledge ALL sources/methodologies/applications used.
The learner must use Harvard Referencing system to achieve this. Marks are not awarded for the use of English; however, the learner must express ideas clearly and ensure that appropriate terminology is used to convey accuracy in meaning.
Appendices
You may include appendices to support your work, however appendices must only contain additional supporting information, and must be clearly referenced in your assignment.
You may also include tables, graphs, diagrams, Gantt chart and flowcharts that support the main report should be incorporated into the end of the assignment report that is submitted.
Any published secondary information such as annual reports and company literature, should be referenced in the main text of the assignment, in accordance of Harvard Style Referencing, and referenced at the end of the assignment.
Word Count Policy
The recommended word count for assignment is 2500 words. Learners must comply with the required word count, within a margin of ±10%. These rules exclude the index, headings, tables, images, footnotes, appendices and information contained within references and bibliographies. When an assessment task requires learners to produce presentation slides with supporting notes, the word count applies to the supporting notes only.
Submission of Assignments
All work to be submitted on the due date. All work must be submitted in a single electronic document (.docx file), or PDF.
Example Answer: (Do Not Copy, Plagiarised Content)
LO1 Understand the professional values and personal attributes needed to work in health and social care.
Compare and contrast person-centred care with one other model of care delivery.
Comparison and Contrast of Person-Centred Care with Task-Oriented Care
In the realm of health and social care, different models of care delivery have been developed to meet the varying needs of individuals. Among these, person-centred care and task-oriented care are two significant approaches that offer distinct perspectives on care delivery. Understanding the differences between these models is crucial for professionals working in health and social care settings.
Person-Centred Care
Person-centred care is a holistic approach that places the individual at the core of the care process. This model emphasises the importance of tailoring care to the unique needs, preferences, and values of each person. It recognises the individual as an active participant in their own care, encouraging collaboration between the person receiving care, their family, and healthcare professionals. The focus is not merely on treating the illness or condition but on enhancing the overall well-being and quality of life of the individual.
Key elements of person-centred care include:
- Respect for the individual: Care is designed around the person`s wishes and values.
- Collaboration and communication: Decisions are made in partnership with the individual and, where appropriate, their family.
- Holistic approach: The care plan considers the person`s emotional, social, and psychological needs alongside their physical health.
- Empowerment: The individual is encouraged to take an active role in their care, promoting independence and self-determination.
Task-Oriented Care
In contrast, task-oriented care, also known as task-based or routine-based care, focuses on the completion of specific tasks or procedures. This model is more structured and often follows a standardised set of practices designed to ensure that all necessary care activities are completed efficiently
