Unit 1 Information Technology Systems BTEC Unit 1 Assignment Brief Qualification Pearson BTEC International Level 3 qualifications in Information Technology Unit number and titleUnit 1: Information Technology Systems Learning aim(s) (For NQF only) A: Explore how IT infrastructure meets the needs of organizations and their stakeholders. Assignment title Report on IT infrastructure and systems for TechHouse. Vocational Scenario Or Context TechHouse is a growing retail company that sells household appliances, offering a wide range of products such as refrigerators, washing machines, televisions, air conditioners, and small kitchen appliances. Due to increasing customer demand and successful business growth, TechHouse currently operates five physical stores nationwide and plans to launch a fully integrated e-commerce platform.The company is owned by Michael Turner, who is responsible for all major business decisions. As the business expands, managing sales, inventory, staff, suppliers, and customer data across multiple locations is becoming increasingly complex. Currently, many business processes are partially manual and not fully integrated, which can lead to reduced efficiency, data duplication, and delays in decision-making.Michael Turner wants to use information technology (IT) for the following purposes:Improve overall business efficiency Centralize operations across five stores Implement online sales and digital services Improve store and online services Establish immediate and convenient access to business dataTask 1 You have been hired as an IT specialist/consultant to prepare a report for TechHouse’s business needs. Your task is to assess the company’s current state and prepare a report on how IT systems and infrastructure can be used to support its continued growth and future e-commerce operations.Analyze TechHouse’s IT needs and explain how appropriate IT systems can be used for the company’s operations, employees, and customers through physical stores and an e-commerce platform.IT Requirements – TechHouse All employees have access to the IT system to perform their duties effectively. A centralized data storage system for employees, suppliers, products, customers, and sales transactions. An e-commerce system that allows customers to: view and select products check real-time availability place orders and make secure payments choose delivery or store pickup POS (Point of Sale) systems in all stores to process sales and automatically update inventory. Inventory management tools — to track stock levels in the warehouse, manage suppliers, and receive alerts for low stock. Communication systems that ensure efficient information exchange between stores, head office, warehouse, and customer service teams. An online system for management to securely view reports, sales data, and stock status. Reliable internet connection for all stores, including secure networks for employees and optional free customer Wi-Fi. Security measures to protect business and customer data, including access control, data encryption, and regular backups.Checklist Of Evidence Required Written IT report Identified IT solutions (with examples) Students must provide at least one real-world solution for each requirement, such as: Diagrams (at least one) Tables Screenshots / Mock-ups E-commerce screenshots Criteria Covered By This Task: Unit/Criteria reference To achieve the criteria you must show that you are able to: A.D1 Evaluate how IT infrastructure can impact an organization and its stakeholders. A.M1 Analyze how IT infrastructure can impact an organization and its stakeholders. A.P1 Explain how software can meet the needs of an organization and its stakeholders. A.P2 Explain how hardware can meet the needs of an organization and its stakeholders. A.P3 Explain what types of communication and networks can meet the needs of an organization and its stakeholders. Sources Of Information To Support You With This Assignment Turban, E., Pollard, C., & Wood, G. (2018) – Information Technology for Management: On-Demand Strategies for Performance, Growth and Sustainability. Wiley. ISBN: 978-1119542106Covers IT infrastructure, e-commerce systems, cloud computing, and IT management strategies. Laudon, K.C. & Laudon, J.P. (2020) – Management Information Systems: Managing the Digital Firm. Pearson. ISBN: 978-0135191759Explains IT systems for business operations, databases, ERP, CRM, and e-commerce platforms. O’Brien, J.A. & Marakas, G.M. (2019) – Introduction to Information Systems. McGraw-Hill. ISBN: 978-1260085707Introduces IT system types, hardware, software, networks, and their applications in businesses. Turban, E., McLean, E., & Wetherbe, J. (2019) – Information Technology for Management. Wiley. ISBN: 978-1119542106Focuses on implementing IT solutions for business efficiency, cloud systems, and IT strategy. Other Assessment Materials Attached To This Assignment Brief e.g., work sheets, risk assessments, case study
