HSC CM4 Assignment Brief
| Qualification | NCFE CACHE Level 3 Award in Health and Social Care |
|---|---|
| Unit Number | HSC CM4 |
| Unit Title | Communication in health and social care |
| Unit Reference | J/507/1431 |
| Unit Aim | The aim of this unit is to provide learners with knowledge and understanding of communication in health and social care. |
Learning Outcomes and Assignment Criteria
| Learning outcomes The learner will: | Assessment criteria The learner can: |
| 1. Understand communication channels in health and social care settings. | 1.1. Explain the use of communication in health and social care settings. |
| 1.2. Explain the impact of communication on service delivery outcomes. | |
| 2. Understand how to support communication. | 2.1. Outline theories of communication. |
| 2.2. Describe communication and language needs and preferences of individuals. | |
| 2.3. Explain factors that influence communication and interactions. | |
| 2.4. Explain how barriers to communication can be overcome. | |
| 2.5. Explain how to communicate to meet the needs of others. | |
| 2.6. Explain how to access additional support or services to enable individuals to communicate effectively. | |
| 3. Understand legislation, policies, procedures and codes of practice relating to information management. | 3.1. Explain the meaning of the term confidentiality. |
| 3.2. Summarise legislation, policies, procedures and codes of practice relating to the management of information. | |
| 3.3. Explain the potential tension between maintaining confidentiality and the need to disclose information. | |
| 4. Understand how to work in line with legislation, policies, procedures and codes of practice relating to information management. | 4.1. Describe how to ensure the security of data when accessing and storing records. |
| 4.2. Describe how to ensure the security of data when sharing information. | |
| 4.3. Explain how to maintain records. |
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